Ardens are pleased to be able to introduce our Chronic Disease (QOF) Recall System for EMIS Web practices.

This is a month of birth recall system, designed to recall a patient for multiple conditions at once. This will mean that those patients with more than one condition will only receive one invitation. It will allow practices to streamline its management of chronic diseases and for patients to attend fewer appointments. 


It is comprised of a comprehensive suite of searches for call and recall, enabling practices to use their preferred method of invitation:

It also consists of searches to enable condition-specific invitation coding:

Plus an F12 protocol to identify a patient's outstanding annual reviews at the point of contact with the practice:


The searches identify the patients to be called in based on QOF registers and recalls for the following conditions:

  • Asthma
  • Atrial Fibrillation
  • Coronary Heart Disease 
  • COPD
  • Dementia
  • Diabetes
  • Heart Failure
  • Hypertension
  • Learning Difficulties
  • Mental Health
  • Non-Diabetic Hyperglyceamia 
  • Peripheral Arterial Disease 
  • Rheumatoid Arthritis 
  • Stroke / TIA


The system also allows for several different optional variations of practice process, including:

  • Prioritising 'at risk' patients to to assist planning during COVID-19
  • Removing AF patients from recall if preferred
  • Considering as reviewed patients with CHD, PAD or hypertension if they have had a BP done
  • Ability to override a patient’s month of birth using ‘recall arranged’ if appropriate. 

Further Training resources

There are written instructions to help you to make the most of the resources here and a very useful webinar here. Online training sessions will also be available if required, please contact to book.

Next Step - Learn how to locate and run the Chronic Disease (QOF) Recall System Searches


If you require any further assistance on the process above, please contact Ardens support on: