The Ardens Remote Review System will identify stable patients that are suitable to have a remote review. This will be of particular benefit to practices with unbooked routine appointments. Completing these reviews now should reduce the volume of routine work that will be arriving in General Practice once COVID19 has resolved.


It includes searches to identify suitable patients and updated clinical templates to ensure the review is completed safely and in-line with best-practice guidance and latest QOF requirements.


Remote Review Searches

For further information on identifying patients suitable for remote reviews using the Ardens searches, please see the following support article.


Reviewing Patients Remotely 

We have updated our templates to help clinicians complete this review safely:



Access the templates in one of the following ways

  • Click on the Run Template option within the consultation.
  • Click on the Add > Data using Template option outside of a consultation. 


Clicking on either of the above will display the Template Picker screen. Search for the appropriate template using the search box provided or folder navigation pane. Select the template and click OK


We have updated each template to indicate the elements of the reviews that can potentially be completed remotely. This will be indicated by ):



Sections which are more challenging to complete remotely are indicated with a ):



Where there are blood tests or further investigations that are required and cannot be completed during COVID19 please use the Ardens Diary Recall system to add an automatic reminder to book these tests in the future. The patient will receive an email/text message/letter inviting them in for this investigation around the date you have selected. 


If you require any further assistance on the process above, please contact Ardens support on: support-emis@ardens.org.uk