Ardens has provided practices with Online Access searches to support the management of patients who have reached the age of 11 and 16. The online access permission may need to be reviewed and updated for the patient.


To locate the searches, navigate to the Population Reporting module > Ardens Searches > 1.3 Ardens Admin Searches > Online Access age 11 and 16



We recommend running the searches from the 1st date of the month. Right click on the search folder and select Run.


Click on the Advanced options link and choose the 1st of the month.



The following searches and reports will return results for patients turning 11 during the specified month. You may wish to consider disabling the access of patients displayed in the 'Online access live or active' search.



The following searches and reports will return results for patients turning 16 during this specified month. You may wish to consider offering online access to patients displayed in the 'No online access' search.



Please remember - to view a list of patients that meet the search criteria, with the relevant search highlighted, click on the Population Included tab located to the bottom of the screen. To view details of reports, select the report and click on the View Results option on the ribbon.


If you prefer to set these searches to run automatically, please see the following support article


Please note - we have provided a 'Letter to Parents re proxy online access' document template for those practices that wish to send out a letter to the parent 1 month

before the patient turns 11 advising them of the change. Please see the following 

support article on how to locate the document.


If you require any further assistance on the process above, please contact Ardens support on: support-emis@ardens.org.uk