All of the LTC recall searches are all looking at this fiscal year, which is causing problems for the 2nd invite as you cannot use a relative run date of last fiscal year.
We therefore recommended any practices who were pro-active in running April birthdays before the end of 31/3/22, to re do the batch add for the first invitation on the 1/4/22. If you did this, then for your second invite searches you should use the date parameter On 1/4/22. This should return the correct results.
However, if you did not re add the first invite code on 1/4/22 this is what we recommend you do:
- Run the first invite searches again for the relevant month (i.e. April birthdays) with a relative run date of 1/4/22.
- Batch add the code for the first invite for all those patients with the date of 1/4/22:
- Run the 2nd invites with the date parameter set on 1/4/22 as this will exclude anyone already had a review this fiscal year, leaving those that haven’t and need a 2nd invite sent.