Ardens has developed a template to record the patient's preferred communication and information accessibility requirements.


Locating and Accessing the Template

Access the relevant patient record and click on the Add button on the EMIS ribbon, followed by Data Using Template option.



This will open the Template Pickescreen. If you have accessed any templates before, these will display to the right of the screen:



Type 'Communication' in the search field and click on the magnify glass icon (alternatively you can click on the Ardens folder on the right hand side > Reception Admin templates folder).

The results will return the 'Communication and Accessibility (Reception Admin) (Ardens)' template (if you are unable to locate the template, check with your Practice Manager/IT Manager that this is activated in the background).


Select the template and click on OK to open.


Capturing Data Using the Template

When you launch the template, you may be presented with the 'Consultation Properties' screen, here you may wish to change the Consultation Type to Administration note.



The template has been divided into pages, to make it easy to navigate. Please remember you only need to capture the data needed at that time. 


The Verification of details section allows you to record the patients contact details and address have been checked and are correct. If details need to be amended, please update via the Registration module.

The No mobile/ unknown section allows you to record if a patient does not have a mobile telephone or it is unknown.

The Consent section can be used to record if the patient has consented or declined SMS or email use.

The Preferred Method of Communication section allows you to record the patient's preferred contact method.


The Information Accessibility Requirements section allows you to record additional requirements for the patient.


Once the data has been captured. Click on the Save button on the ribbon to save information back to the patient record.


The data captured will be saved to the patient record in the Consultation screen.  

If you require any further assistance on the process above, please contact Ardens support on: