Ardens has developed a template to record the patient's preferred communication and information accessibility requirements.
Locating and Accessing the Template
This template can be launched by using the Reception Template launcher protocol from the F12 key. Select the Patient details & preferences > Update contact details & communication preferences option.
For full details on how to set up the F12 protocol, please see this support article.
Alternatively, access the relevant patient record and click on the Add button on the EMIS ribbon, followed by Data Using Template option.
This will open the Template Picker screen. If you have accessed any templates before, these will display to the right of the screen:
Type 'Communication' in the search field and click on the magnify glass icon (alternatively you can click on the Ardens folder on the right hand side > Reception Admin templates folder).
The results will return the 'Communication and Accessibility (Reception Admin) (Ardens)' template (if you are unable to locate the template, check with your Practice Manager/IT Manager that this is activated in the background).
Select the template and click on OK to open.
Capturing Data Using the Template
When you launch the template, you may be presented with the 'Consultation Properties' screen, here you may wish to change the Consultation Type to Administration note.
The template has been divided into pages and sections, to make it easy to navigate. Please remember you only need to capture the data needed at that time.
The Communication Preferences page can be used to record data including verification of details, consent, preferred method of contact and language spoken.
The Reasonable Adjustments page allows for capturing coding required for the Reasonable Adjustment Flag as well as information accessibility requirements.
Once the data has been captured. Click on the Save button on the ribbon to save information back to the patient record.
The data captured will be saved to the patient record in the Consultation screen.
If you require any further assistance on the process above, please contact Ardens support on: [email protected]