The Ardens Diary Recall System allows practice staff to easily manage diary recalls for blood tests, injections, procedures and follow-ups. It offers the following:

  • A simple system for clinicians and administrators to set recall dates.
  • Alerts for reception staff to remind them what tests are due when a patient books an appointment or speaks to a receptionist.
  • Searches to plan future appointment requirements and identify patients due a recall.




What is included in the Diary Recall System?

Please note - the Ardens Development Team are regularly reviewing the Ardens Diary Recall System, if there is a particular item that is not included and you wish to see this added for future use, please contact the Ardens Support Team on support-emis@ardens.org.uk with your request. 


Medication AdministrationB12 Injection
Denosumab
GnRH Injection (IM)
GnRH Injection (SC)
HRT Review
Intramuscular Injection
Neuroleptic Medication
Pessary Review or Change
Vitamin D Injection
Investigation - OtherAlbumin Creatinine Ratio
BMI
BP
Chest X-Ray
Colonoscopy
DEXA
Doppler
ECG
Echocardiogram
FIT/FOB Test
Hearing Test
Mammogram
OGD
Pulse Rate
Spirometry
Ultrasound
Urine Culture
Urine Dip
Investigation - BloodsB12 blood test
Ca125
Calcium Level
CEA blood test
Cholesterol
CRP
ESR
Fasting Glucose
FBC
Ferritin
Fib4
Serum Folate
HbA1c Diabetic Control
LFT
Lithium Blood Test
Magnesium
MGUS Monitoring Tests
Parathyroid Hormone
Phosphate
Prolactin
PSA
Renal Function
Testosterone blood test
TSH
Urate
Vitamin D blood test
Warfarin Monitoring 
Interim Follow-upsAsthma
CHD Follow-up
Coeliac review
COPD
Depression Interim Review
Diabetes
DOAC monitoring
Generic Care Plan Review
Heart Failure
High risk anti-rheumatic drug monitoring
Hypertension
NHS Health Check
Osteoporosis
Rheumatoid Arthritis
Smear
Wound Care
ContraceptionContraceptive Injection
IUD Removal
IUS Removal
Oral Contraception
Subcutaneous Contraception


Deployment

The Ardens Diary Recall System resources are available for all Ardens subscribers and include the following:

  • Diary Recall Template - a clinical template to record the recall for the patient (the relevant diary entries are also included in the existing Ardens templates). 
  • Diary Recall QOF Alert Box - alerts users in the pink alert box to diary entries due in the next month or remain outstanding for the past 12 months. 
  • Diary Recall Pop-up Reminder - a reminder to alert receptionist of diary entries due for the patient when booking an appointment. This protocol is triggered automatically when the receptionist clicks on 'Book Appointment'. 
  • Diary Completer - detects if an outstanding diary entry is followed by a subsequent result recorded. This protocol is triggered automatically when saving a consultation. 
  • Diary Recall Duplicate Diary Entry Warning - checks for multiple instances of the same diary entry with different dates and alerts the user when updating the patient record.
  • Launch Diary Recall Template - can be added to the F12 key for easy access to the Diary Recall Template from anywhere in the EMIS system.
  • Launcher: Diary Completer - protocol to trigger the Diary Completer. 
  • Launcher: Diary Recall Pop-up Reminder -protocol to trigger the reception alert.


On deployment of the resources, the Diary Recall Template, Diary Recall QOF Box Alert Protocol (reminder in the pink alert box) and Launch Diary Recall Template protocol will be active by default and ready to use. The remaining tools are deactivated and practices can activate this via the Template Manager/Resource Publisher module when required, you may wish to consider completing initial housekeeping (see section below) before activating all tools.


Housekeeping

We recommend practices carry out initial housekeeping to ensure the Ardens Diary Recall System works most effectively for you. This will involve completing past diary entries that are no longer needed for the patient, ensuring the reminder alerts are as accurate as possible. For further information on how to do this, please see the following support article.


Training

If you require further practice-level training on the Ardens Recall Systems, please email training-emis@ardens.org.uk


Next Step - Learn how to set a recall date



If you require any further assistance on the process above, please contact Ardens support on: support-emis@ardens.org.uk