Ardens has created electronic versions of miscellaneous letters and forms which can be given to patients. These forms can be used on an individual basis and created within the patient record. 

 

The available Miscellaneous Letters and Forms for Patients include:

  • ASD support letter for Blue Badge, PIP, UC, ESA, DSA
  • Bereavement Advice
  • Bereavement Advice (seizure and epilepsy)
  • Bravery Certificate Panda
  • Dose reduction plan for oral preparations
  • Equipment Loan Form - please see following support article for further information on the Ardens Equipment loan resources.
  • FCP Patient Satisfaction Feedback Form
  • Home Blood Pressure Diary
  • Letter to Parents re proxy online access
  • NHS HC results generic
  • Sick day rules
  • Subject Access Request
  • Subject Access Request Application Form

 

To use the letters or forms, access the relevant patient record either:

  • Within a consultation - select Document > Create letter
  • From the patient record - select Add > Document > Create letter

 

This will display the New Patient Letter screen.

 

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Click on the magnify glass icon to search for the relevant document template.

 

This will display the Find Document Templates screen.


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Search for the document template using the search box provided (alternatively access via the folder navigation pane, for Resource Publisher sites, select Shared Folders > Ardens National Documents folder > Miscellaneous Letters + Forms for Patients. For Template Manager sites, under the Hierarchy tab, select the Ardens Docs folder > Miscellaneous Letters + Forms for Patients).

 

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Double click on the relevant document to launch.

 

The following example shows the Subject Access Request Application Form.  


Once open within a patient record, the document will include the patient’s details, and be ready to print off to give to the patient for completion.

 

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Click on the File option at the top left of the screen to save to the patient record and to print, as required.   

 

Once the document has been saved to the patient record, if you wish to email the document, select the Documents tab of the patient record. 

 

Double click on the relevant document to open.

 

At the bottom right of the screen, use the options for emailing.

 

 

If you are using Microsoft Outlook, click on the Send > via Email option to open an email in Outlook, with the letter attached.

 

If you are not using Microsoft Outlook, click on the Export button to save the document to a secure location. This can then be selected as an attachment to your email.

 

If you require any further assistance on the process above, please contact Ardens support on: support-emis@ardens.org.uk