The Ardens Portal has been made available for practices to download and access the latest version of some of the Ardens EMIS resources.

Logging into the Ardens Portal

The Ardens Portal can be accessed here.

Users are required to create a login to access the Ardens resources due to clinical safety reasons. This enables us to have a full audit trail of which site has downloaded our resources.

If this is the first time you are accessing the portal, click on the 'Sign up' button to create an account (this process normally takes less then a minute). Please note - that you must sign up using your NHS Mail email address ( OR

For those that are already a portal user, enter your login details and click Sign in.

If you have forgotten you password, please contact

Accessing the Portal

Once logged in, you will see your organisation(s) listed under the 'My Organisations' section. Click on the Select button to the left of the organisation to continue. 

If you are unable to see your organisation listed or you are required to download for multiple organisations, please contact the Ardens Support Team at

Downloading Templates  from the Portal

Once you have accessed your organisation, this will display the available Ardens templates for download. 

Please note - this will be selected templates only and practices will receive a full update automatically by the Ardens Deployment Team.

To help practices identify which resources have or have not been downloaded, icons are displayed next to the folder as follows:

  • A tick displayed next to the resources indicates you have downloaded the most recent version, the folder name is displayed in green writing.
  • An arrow indicates you have not downloaded the most recent version, the folder name is displayed in red writing.
  • Files highlighted in bold indicates this is an important update and you may want to check you have this latest version.

Once you have decided on which search folder to download, click on the relevant link.

This will display the "Update" screen, click on the link next to the 'Download link':

Depending on your windows operating system, the Download option will display at the bottom of the screen, click on this to save the download (by default the file will save to your Downloads folder). *Please do not open the file until imported to EMIS*

Occasionally you may see a message ‘blocked because this type of file can harm your computer’.  The Ardens file will not damage your computer and selecting the 3 dots to the right and selecting Keep will enable you to download the file:

Importing the Template to your EMIS System

Access your EMIS system and navigate to Template Manager (EMIS button > Configuration > Template Manager).


Ensure the Templates & Protocols tab is selected and choose an appropriate folder to import the template, i.e the Ardens folder (If you do not already have an Ardens folder, please create one).


With the folder selected, click on the Import button located on the EMIS ribbon.

Navigate to the saved file downloaded previously (please note - this will be an XML file) and click on the Open button.


Please note - if an error message displays at this points, such as 'The resource can not be imported. There are conflicts with protocols or templates held by other organisations', then please contact the Ardens Support Team at


If the resource contains a library item, you may see a pop up with the header below. Please choose the Ardens folder for the library item and choose OK:


The template will then be imported to the selected folder.


Once imported, we advise archiving old versions of the template. Select the template and click Archive on the EMIS ribbon.

If you need to download the latest Ardens Searches folders, please see the following support article.

If you require any further assistance on the process above, please contact Ardens support on: