The following document will guide you through locating the Ardens referral letter templates. 


Please note - this option is only available for practices and organisations who have purchased the Ardens Pro toolset package. For more information please click here.



Accessing Ardens Referral Letters from the Patient Record

From an open consultation in a patient record navigate to Documents > Create Letter in the left hand panel (alternatively outside of a consultation, click on the Add option on the EMIS ribbon and then Document > Create Letter).


This will open the New Patient Letter screen, which will display the document templates you have recently accessed. 



If the document is not displaying in the recently used list, click on the magnifying glass to search.  When a document is updated this should overwrite the old version of the document, however to ensure you are accessing the latest version you may wish to search for the document rather than selecting from your recently used list.


To search for the template use the search box provided or use the folder navigation pane and select first the Ardens folder, and then choose the second folder (which will either be called documents with a date or it may be named by your CCG)


Double click the required document to open or single click on item and select the OK button.


This will open the selected document.


Locating the Ardens Referral Letter Templates Folder using Resource Publisher

The below steps will show you where the referral templates have been stored in your EMIS Web system. Please note in order to follow these steps, you must have the relevant access rights. 


Click on the EMIS bubble > Configuration > Resource Publisher.



Select the Document templates option at the bottom left of the screen.



Select the Shared folder at the bottom of the folders, then Ardens Main.



There will be two folders:


  • Ardens National Documents - this includes standard national document templates that form part of your Ardens toolset and will have all the relevant mail merges in them.
  • Ardens Pro Documents - this will include the local referral document templates that have been supplied to Ardens.


Additionally, local referral forms can be accessed from anywhere in a patients record via the F12 key. More information on the Ardens local document launchers can be found here.


If you require any further assistance on the process above, please contact Ardens support on: support-emis@ardens.org.uk