Ardens Recall Systems

I understand that there is initial housekeeping to be completed before I start using the Ardens Diary Recall system?
It is good practice to complete general housekeeping regularly. If you are going to use the Ardens Diary Recall system, especially if you have activated the...
Wed, 2 Dec, 2020 at 9:51 AM
I have run the Chronic Disease (QOF) recall searches but no patients are returning?
It is very important that the date parameters are correct when you run the search for QOF recalls. The date must be “on” and the month you are searching for...
Mon, 7 Jun, 2021 at 10:19 AM
I have batch added the codes for recall letters through the coding searches, but they are still blank on the document template?
The recall letter will import the free text (Description) added when you batch add a code through the coding searches. This way you can put instructions to ...
Fri, 18 Jun, 2021 at 4:03 PM
The 2nd invitation searches for the Chronic Disease Recall System, seems to include patients that have had their annual review. How can I check why?
Searches are only as good as the coding entered into the patient care record. The second invitation search is reporting on patients that have had the first ...
Fri, 18 Jun, 2021 at 4:24 PM