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How do I send an electronic version of Med3?
How to Access EMIS Web From Home (including Smart Card Readers)
What is the difference between the Ardens packages?
How do we get updated with the Ardens resources?
I want to activate my sharing agreements but I do not have the Data Sharing Manager option?
What is the Ardens Portal and how do I access it?
I look after more than one practice, can I have a login to the portal for each one?
I have forgotten my password to the portal, can I reset it?
Frequently asked questions for the Flu and Pneumococcal Protocol
Ardens Clinical Templates
I want to make a change to an Ardens template, can I edit the templates?
We have many templates that are now out of date or that are no longer used, how do we deactivate old templates?
I am seeing pop-ups for templates that are no longer used, can we remove triggers applied to old templates?
Can we deactivate or remove triggers from templates created by EMIS?
Ardens Document Templates
I need to add my practice header to one of the Ardens documents but the document has protection on it, how can I edit this?
I do not seem to have the Ardens search I am looking for?
Are you able to bulk code ethnicity using the Ardens Ethnicity searches?
What happens if we edit a report locally, will these changes be lost in our next routine update by Ardens?
Ardens Recall Systems
I understand that there is initial housekeeping to be completed before I start using the Ardens Diary Recall system?
I have run the Chronic Disease (QOF) recall searches but no patients are returning?
I have batch added the codes for recall letters through the coding searches, but they are still blank on the document template?
The 2nd invitation searches for the Chronic Disease Recall System, seems to include patients that have had their annual review. How can I check why?
Ardens LCS Module
Do the Ardens templates contain our local codes for claims?
How do we locate the local information?
Will Ardens provide searches to collect local data?
What do we do if the document template Ardens have provided is incorrect or out of date?
National Contract Requirements
Do the Ardens clinical templates match the latest QOF requirements?
What is Ardens Manager?