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How do I send an electronic version of Med3?
How to Access EMIS Web From Home (including Smart Card Readers)
What is the difference between the Ardens packages?
How do we get updated with the Ardens resources?
What is the Ardens Portal and how do I access it?
I look after more than one practice, can I have a login to the portal for each one?
I have forgotten my password to the portal, can I reset it?
Frequently asked questions for the Flu and Pneumococcal Protocol
Ardens Clinical Templates
My clinicians would like to include the templates on their F12 key, how do I create an entry on the F12 protocol picker?
I want to make a change to an Ardens template, can I edit the templates?
We have many templates that are now out of date or that are no longer used, how do we deactivate old templates?
I am seeing pop-ups for templates that are no longer used, can we remove triggers applied to old templates?
Can we deactivate or remove triggers from templates created by EMIS?
Ardens Document Templates
I need to add my practice header to one of the Ardens documents but the document has protection on it, how can I edit this?
Our Flu figures for this year do not seem to be accurate?
New contract requirement to record ethnicity for Flu?
Ardens Recall Systems
I understand that there is initial housekeeping to be completed before I start using the Ardens Diary Recall system?
Ardens LCS Module
Do the Ardens templates contain our local codes for claims?
How do we locate the local information?
Will Ardens provide searches to collect local data?
What do we do if the document template Ardens have provided is incorrect or out of date?
National Contract Requirements
Do the Ardens clinical templates match the latest QOF requirements?
What are the new changes to the QOF requirements for Asthma this year (2020/21)?
What are the new changes to the QOF requirements for Heart Failure this year (2020/21)?
What are the new changes to the QOF requirements for COPD this year (2020/21)?
Do we receive £111 x 194 (full points) if we hit the full target or will payment differ?
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What is Ardens Manager?