It is good practice to complete general housekeeping regularly. If you are going to use the Ardens Diary Recall system, especially if you have activated the Diary Recall protocols, it is important to have completed the out of date diary entries.
To help with this, Ardens have created housekeeping searches and we recommend that these are actioned before all the protocols are activated.
For more information about housekeeping for the Diary Recall System, please see the following support article.
If you require any further assistance on the process above, please contact Ardens support on: support-emis@ardens.org.uk